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Common Questions





Frequently Asked Questions



1. Q: Are there any expenses with a Mega Dough fundraiser?
2. Q: What do you provide?
3. Q: How long should we run our fundraising program?
4. Q: When should we collect money from our customers?
5. Q: How many fundraising campaigns should we hold each year?
6. Q: Does Mega Dough Fundraising supply prizes or incentives for participants?
7. Q: How do I turn in my group's order?
8. Q: What is your policy on late orders?
9. Q: How and when do we pay for our product?
10. Q: How long will it be until we get the product we have sold?
11. Q: Will I need help to receive our delivery?
12. Q: What is your policy regarding damages or shortages?
1. Q: Are there any expenses with a Mega Dough fundraiser?
A: No. We pay for ALL brochures, incentive flyers, the packaging of orders by participant and class, and prizes. We supply your group with all the necessary materials for a successful and profitable sale! Shipping Fees/Surcharges may apply on some orders due to location of delivery(depends on program chosen) and total # of items sold. Complete FREE Shipping is available on many programs. Please ask your sales representative if shipping charges are applicable to your group.
2. Q: What do you provide?
A: We supply everything needed to operate a successful fundraising program! We'll work with you to customize a program just for your group. We prepare pre-assembled fundraising packets that include free brochures, money envelopes and incentive flyers for all participants. When your sales pack arrives, it is then ready to hand out to your sellers. We student-pack your orders by seller and group/class/team and provide detailed sales summaries. You'll have a dedicated and professional Consultant to work with you before and during your sale. We also provide a friendly Customer Service department to help with questions about your delivery and payment.
3. Q: How long should we run our fundraising program?
A: Most programs run for two weeks, although your group may have better results with a shorter or longer campaign. Our professional consultants can help you customize the most effective program for your group.  
4. Q: When should we collect money from our customers?
A: We suggest you collect money as you take orders during the fundraising campaign. All checks should be made payable to your organization.
5. Q: How many fundraising campaigns should we hold each year?
A: We recommend that an organization hold no more than two major fundraising programs each year. This will help to avoid volunteer and community "burn-out" and maintain the success of your major fundraising programs.    
6. Q: Does Mega Dough Fundraising supply prizes or incentives for participants?
A: Yes! We offer several different prize programs, including one that lets you use the products in our brochure as prizes. You select the prize program for your group and we deliver their prizes before or on the same day we deliver your customer's product – sorted by seller and group/class/team. With our prize programs, participants are excited about the prizes before and after they get them. We also allow you to customize your prize program based upon the type of group you have. See your sales representative about the unlimited options for customizing your prize program for any age group.
7. Q: How do I turn in my group's order?
A: First, collect each participant’s brochure(s) at the end of your group’s sale, separate each brochure by student and group/class/team then balance all monies collected to what was actually ordered per seller. Next, log onto the website link provided to you (via email) at the time of scheduling your fundraising campaign with Mega Dough Fundraising. You will then enter your order online by group/class/team and by seller. Finally, you will receive confirmation via email that your order has been submitted.
8. Q: What is your policy on late orders?
A: Unfortunately, we are not able to accept late orders once your order has been submitted online. However, you can enter a separate order online to be shipped to your group. We will do our best to insure a late order is included in your original order. It's always in your best interest to submit an additional order rather than return the money to those looking to support your organization. We will accept additional orders even after the product is readied for shipment, but there is a shipping charge for this service and this product may not be delivered with your original order.  
9. Q: How and when do we pay for our product?
A: For your convenience Mega Dough Fundraising will send you an invoice immediately following your order submission. You will mail in a certified check made payable to Mega Dough Fundraising prior to product shipping. 
10. Q: How long will it be until we get the product we have sold?
A: We normally ship two weeks from the day that we receive your order. Someone from our friendly Customer Service Department will call to inform you of delivery details.       
11. Q: Will I need help to receive our delivery?
A:  Your delivery and product disbursement will go faster if you have helpers to meet the truck on the day of delivery. Please see delivery instructions for more information.
12. Q: What is your policy regarding damages or shortages?
A: Prior to delivery you will be given a check–in sheet to coincide with your order. We ask that you complete and fax [800-878-2948] this check-in sheet to Mega Dough Fundraising within 24 hours of delivery of any product damaged or shortages in shipping. You will then be contacted by a Mega Dough Fundraising customer service representative to resolve any issues you may have.

 

 

 
 
 





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